WhatsApp is a free messaging and calling application available on a number of smartphones. The app is owned by Facebook and allows users to communicate without the need for a traditional phone plan.
But what are the benefits of using WhatsApp for your business? Keep reading to learn more.
IT’S AFFORDABLE
WhatsApp is a free to download and use app that can allow your customers to communicate with you easily. This is essential because it opens up lines of communication for those who don’t have a traditional phone plan that allows them to call or text a business.
You may be able to get away with using a standard WhatsApp account to communicate about your business. This can be a great option for smaller businesses.
However, to unlock some features or to be able to communicate on a larger scale, you may have to pay a fee in the future to upgrade your account to a business account!
IT’S UNIVERSAL
One of the main appeals to the WhatsApp application is that is allows for international communication. In different parts of the world, phone numbers look differently. Furthermore, phone companies tend to charge a ton of money for international calls. However, if you have data or a WiFi signal, you can communicate between two different countries for free!
Companies will often have a WhatsApp number on their webpages that customers can use within the app. This free form of communication is a great way to connect to international customers or potential business partners.
IT’S PROFESSIONAL
There are a number of other apps out there that allow businesses to communicate with customers around the world. However, WhatsApp is a professionally known app in the international business industry.
Using WhatsApp will show your customers and business partners that you’re serious and professional.
IT MAKES ORGANIZATION AND REPLIES EASY
Organization is a main priority for a lot of businesses. WhatsApp gives you the tools you need to organize your communication with customers and business partners easily! Some of these tools include a customer contact list, labels, and more. You can also send documents, send auto-reply messages, and communicate seamlessly between phone conversations and desktop messaging.
IT CAN HELP YOU COMMUNICATE WITH YOUR STAFF
WhatsApp allows you to make group chats. Not only could you use WhatsApp to communicate with customers, you can also use it’s chat function to discuss work assignments, schedules meetings, and so forth. WhatsApp allows you to add up to 256 people to one group. You can also mute the group, customize your notifications, and label your group for easy communication.
CONCLUSION
As you can see, there are a number of reasons why WhatsApp is great for businesses. It is certainly a great way to build trust and increase brand awareness around your business in an easy and affordable way.
Check out more features associated with WhatsApp by visiting www.WhatsApp.com. You’ll be astonished by the amazing things you can do with this app!
Communication degree in journalism, radio, and TV/multimedia. She has worked with local ESPN radio, the Associated Press, and admitopia.com. Gabrielle is an award-winning journalist, receiving a first place award in N.C.
